Introduction
Austin Classical Guitar (“ACG,” “we,” “us,” or “our”) respects the privacy of teachers, schools, districts, students, subscribers, purchasers, and visitors who use GuitarCurriculum.com and related online services. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to users of GuitarCurriculum.com.
Our Commitment to Online Privacy
At GuitarCurriculum.com, owned by Austin Classical Guitar Society (“ACG”), we know that you care about how your information is used and shared. This Privacy Policy (“Policy”) explains our privacy practices and your choices when it comes to controlling the way we use your information. We appreciate you trusting us with your information and are committed to processing your information carefully and sensibly.
By continuing to use our online services, you agree to let us use your information in the ways discussed in this Policy. For this reason, it is very important that you read this entire Policy. We believe that we have good practices when it comes to using your personal information. However, if you disagree, we will be sad to see you leave.
Services this Policy Covers
This Policy covers most of the online services owned by ACG, including this website, the Student Portal, textbook ordering, curriculum materials, subscriptions, and all related online services. This Policy does not cover the practices of companies that are not owned by ACG. Occasionally, we may display a link to another company’s website or online services. When you click on this link, you are leaving GuitarCurriculum.com and are no longer covered by this Policy. We recommend reading the other company’s privacy policy to ensure that you understand how they are using your information. Also, if you are accessing our other website www.austinclassicalguitar.org, this particular website is subject to other privacy practices and is not covered by this Policy.
What Is Personal Information?
Personal Information is any information that may allow for an individual to be personally identified. For example, your name, email address, social security number, phone number, residential address, and credit card details are all considered personal information. Other information, such as your interests, economic status, customer number, IP address, geolocation, education, and job title may also be considered personal information if that information, when combined with other information, is used to reveal your identity.
Personal Information ACG Collects
ACG only collects personal information from you when you voluntarily consent for us to collect and use it. You voluntarily consent for us to collect and use your personal information by:
Cookie Policy
Cookies are small text files that are placed on your computer, tablet, or mobile device through your web browser when you visit a website. Cookies help websites remember information about your visit, making it easier to navigate the site, maintain your preferences, and improve your overall experience.
What About My Credit Card Information?
We love being able to accept secure online payments. Whether you're purchasing a subscription or ordering printed curriculum materials, online payments make the process fast, convenient, and easy to use. We also understand that sharing payment information online requires trust.
At ACG, we use trusted, PCI-compliant third-party payment providers to securely process payment transactions. We do not intentionally store or have access to your complete credit card number or other sensitive payment credentials. Payment information is processed directly by our payment providers using industry-standard security practices.
Currently, GuitarCurriculum.com uses third-party providers such as Stripe, Memberstack, Webflow, and Lulu to support payment processing, subscriptions, account management, and textbook purchases. These providers may collect and process payment and billing information as necessary to complete transactions and provide their services. We encourage you to review the privacy policies of these providers to better understand how they collect, process, and safeguard your payment information.
Textbook Ordering and Print Fulfillment: GuitarCurriculum.com offers printed textbooks and other educational materials for purchase. When you place an order for printed materials, we may collect information necessary to process and fulfill your order, including your name, email address, billing information, shipping address, order details, and payment information.
Printed textbook orders are generally fulfilled through Lulu, our print fulfillment provider. To complete your order, the information necessary to print, package, ship, and support your purchase may be shared with Lulu or another trusted fulfillment provider if we use an alternative fulfillment method. We only share the information reasonably necessary to process and deliver your order.
The Student Portal
The GuitarCurriculum.com Student Portal is designed to give students access to curriculum materials provided by their teacher, school, or district while minimizing the collection of student information.
Students access the Student Portal using a classroom code provided by their teacher or school. Students are not required to create individual accounts, register for subscriptions, provide an email address, create a username, or create a password to access Student Portal materials.
Because the Student Portal is designed around classroom code access rather than individual student accounts, we do not intentionally request or collect student names, student email addresses, student identification numbers, or other personal information from students through the Student Portal.
We encourage teachers, schools, and parents to contact us if they believe a student has inadvertently submitted personal information through the Student Portal so that we can review the information and, where appropriate, remove it.
Google Analytics and the Student Portal: We use Google Analytics on portions of GuitarCurriculum.com to help us understand how visitors use our website and to improve its performance, accessibility, and user experience. Google Analytics may collect information such as browser type, device type, pages visited, approximate geographic location, referring websites, and general website usage through cookies and similar technologies.
Google Analytics is not used on Student Portal pages. Because students access the Student Portal through classroom codes rather than individual user accounts, we have designed the Student Portal to minimize the collection of student information while still providing access to curriculum materials.
Reasons ACG Collects Personal Information
We NEVER collect your information for the purpose of selling, renting, or otherwise abusing it. We only use your information for the following reasons:
Sharing Your Information with Third Parties
Although we try to limit who we share your information with, there are situations where sharing is necessary. We share your information with third parties in the following ways:
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Email Policy
Emails You Can Opt-Out Of: At GuitarCurriculum.com and Austin Classical Guitar ("ACG"), we enjoy keeping our community informed about new curriculum resources, educational opportunities, performances, events, and other news through our newsletters and other optional communications.
If you are receiving these types of emails, it means that you have chosen to receive them by subscribing through our website, creating an account, making a purchase, registering for one of our services, or otherwise providing us with permission to contact you for these purposes.
These emails are completely optional. You may unsubscribe at any time by clicking the "unsubscribe" link included in the email or by contacting us and requesting that we remove you from our mailing list. We will process your request as promptly as reasonably possible.
Emails You Will Not Be Able to Opt Out Of: Some emails are necessary for us to provide our services and administer your account. Because these communications are directly related to your use of GuitarCurriculum.com or your relationship with ACG, you cannot opt out of receiving them while you maintain an account or active subscription. These communications may include:
We limit these communications to information that is necessary to provide our services, fulfill transactions, maintain the security of your account, comply with legal obligations, or communicate important administrative information. While you may choose not to receive optional marketing emails, we may continue to send these essential service-related communications when appropriate.
Personal Information Retention and Your Rights
ACG only retains your personal information for as long as it is reasonably necessary to provide our services and operate GuitarCurriculum.com. The length of time we keep information depends on the purpose for which it was collected and our legal, contractual, accounting, operational, and security obligations. For example, we may retain information to:
When personal information is no longer needed for these purposes, we will take reasonable steps to securely delete it, de-identify it so that it can no longer reasonably be associated with you, or retain it only as required by applicable law.
You have the right to request at any time that we:
We will always do our best to honor your requests. However, there may be circumstances where legal, contractual, accounting, operational, or security obligations prevent us from immediately fulfilling a request. For example, we may be required to retain certain records for tax reporting purposes, maintain transaction records associated with subscriptions or textbook orders, preserve information needed to resolve disputes, investigate suspected misuse of our services, or comply with other legal requirements.
Regardless of the circumstances, we will respond to your request and explain what actions we are able to take.
Where Your Information is Processed and Stored
Austin Classical Guitar is a nonprofit organization formed and operated in the United States. As a result, the personal information you provide to us is primarily processed and stored within the United States.
We store information using secure internal systems as well as trusted third-party service providers that help us operate GuitarCurriculum.com. These providers may include services that support website hosting, account management, payment processing, textbook fulfillment, email communications, cloud storage, analytics, customer support, and other business operations.
Some of these service providers may process or store information on servers located outside of the United States. As a result, your personal information may be transferred to, stored in, or processed in countries with privacy laws that differ from those in your state or country of residence.
Whenever we work with third-party service providers, we make reasonable efforts to select reputable organizations that maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information they process on our behalf.
Liability for Third-Party Software & Apps
We carefully evaluate the third-party companies we choose to help operate GuitarCurriculum.com and make reasonable efforts to work only with reputable providers that maintain appropriate administrative, technical, and physical safeguards for protecting personal information.
While we strive to select trusted service providers and periodically review the services they provide, each third party is responsible for maintaining the security and privacy of the information it processes within its own systems. We cannot guarantee or be responsible for the privacy, security, or operational practices of independent third-party providers.
We encourage you to review the privacy policies of any third-party services that process your information in connection with GuitarCurriculum.com, including our payment processors, membership platform, website providers, analytics providers, and print fulfillment partners. Their collection, use, storage, and protection of information are governed by their own privacy policies and terms of service.
Keeping Your Information Safe
Protecting your personal information is important to us. We use a combination of physical, electronic, technical, and administrative safeguards designed to help protect the information we collect and maintain. These safeguards include reasonable measures intended to prevent unauthorized access, disclosure, alteration, or destruction of personal information.
Although we work hard to protect your information, no website, online service, or method of electronic storage or transmission can guarantee complete security. Security incidents, software vulnerabilities, third-party service interruptions, malicious attacks, or other unforeseen events may result in information being compromised despite our best efforts.
You can also help protect your information by creating strong passwords, keeping your login credentials confidential, using up-to-date antivirus and security software, and limiting access to the devices you use to access your account. If you believe your account has been accessed without your authorization, please contact us as soon as possible so we can investigate and take appropriate action.
In the unlikely event that your personal information is affected by a security incident involving our systems, we will respond promptly and provide any notifications required by applicable law.
Communications with Schools and Districts
Many GuitarCurriculum.com subscriptions are purchased and administered by schools and school districts. When our services are provided through a school or district, we may communicate with authorized teachers, administrators, or district personnel regarding matters necessary to provide and support the service.
These communications may include account setup, subscription management, billing, classroom codes, textbook orders, technical support, service updates, and other administrative matters related to the school's or district's use of GuitarCurriculum.com. We limit these communications to information reasonably necessary to administer and support the services we provide.
Student Privacy:
GuitarCurriculum.com is designed primarily as a resource for teachers, schools, districts, and other educational users. We recognize the importance of protecting student privacy and have designed the Student Portal to minimize the collection of student personal information.
Students access the Student Portal using a classroom code provided by their teacher or school. Students are not required to create individual accounts, provide email addresses, create usernames, or create passwords to access student-facing materials.
We do not intentionally request or collect student names, student email addresses, student identification numbers, or other student personal information through the Student Portal.
ACG does not sell student personal information and does not use student personal information for targeted or behavioral advertising or for unrelated commercial purposes.
The textbook ordering process is intended for teachers, schools, school districts, parents, guardians, or other authorized purchasers. Students should not submit personal information through the textbook ordering process unless they are doing so with the authorization of a parent, guardian, school, or district.
If a school, school district, parent, or legal guardian believes that a student has submitted personal information to GuitarCurriculum.com, they may contact us using the information provided at the end of this Policy. Upon receiving such a request, we will review the information and, where appropriate and consistent with applicable law, contractual obligations, and operational requirements, correct or delete the information from our systems.
We are committed to handling student information responsibly and only in ways that support the educational purposes for which GuitarCurriculum.com is provided.
Protection of Children
GuitarCurriculum.com is designed primarily as an educational resource for teachers, schools, school districts, parents, guardians, and other authorized educational users. As part of these educational programs, our curriculum and Student Portal may be used by students, including children under the age of 13, under the supervision of a teacher, school, parent, or guardian.
To help protect student privacy, the Student Portal is designed so that students can access curriculum materials using a classroom code provided by their teacher or school. Students are not required to create individual accounts, provide email addresses, create usernames, or create passwords to access Student Portal materials, and we do not intentionally request or collect personal information from students through the Student Portal.
Outside of these educational uses, children should not submit personal information to ACG without the knowledge and permission of a parent, guardian, teacher, or school. If we become aware that we have collected personal information from a child without appropriate authorization or outside the intended educational use of our services, we will take reasonable steps to delete the information or obtain appropriate authorization, as applicable.
Parents, guardians, schools, and school districts who believe that a child has submitted personal information to GuitarCurriculum.com may contact us using the information provided at the end of this Policy. We will review the request and, where appropriate and consistent with applicable law, correct or delete the information from our systems.
Please also note that privacy and children's online protection laws vary by country. If you access GuitarCurriculum.com from outside the United States, additional legal requirements or age restrictions may apply depending on your jurisdiction.
Changes Made to This Policy
We may modify this Policy as our privacy practices and the laws surrounding privacy develop. The date at the top of this Policy lets you know when this Policy was last revised. If we make a change to this Policy that we believe materially affects the way we use your information, we will notify you of the change via email. It is important to check back here occasionally to make sure you have read the latest policy. By continuing to access or use our services after the policy changes, you allow us to use your information in the way we describe in our updated policy.
Dispute Resolution
We will always try to resolve your concerns about our privacy practices promptly and hope that together we can find a solution without involving costly legal channels. However, if we cannot come to an agreement, by using our online services, you agree to use independent mediation and/or arbitration services, before taking the matter to a formal court proceeding. The costs of mediation/and or arbitration will be shared equally between us, except for attorney’s fees which each of us will be individually responsible for.
Contact GuitarCurriculum.com
If you ever have any questions, concerns, requests, or comments about how GuitarCurriculum.com or ACG uses your personal information, you can contact us by email, phone, or mail at:
info@guitarcurriculum.com
(512) 300-2247
3908 Avenue B Suite 116, Austin, TX 78751
